Frequently asked questions

How do i sign up?

You can sign up easily online here. Simply enter a few details, make your payment securely through Stripe, and you’ll get an email with confirmation and all the details you need.

when does my membership become active?

As soon as you make payment, our system will verify your membership and send you your login details by email.

what if i want to cancel?

We offer a 14 day cooling off period where you can get a full refund. After that, you can cancel your membership within the online community. No refund is given past the 14 days, but you won’t be automatically renewed for another year when you cancel.

how do i download the app?

The Veterans Can… app is available on the iOS App Store and the Android Google Play Store.

is there a desktop version?

Yes! You can find that here.

Do we need another CIC or military charity?

We certainly don’t need another CIC or military charity that’s offering the same support or banging the same drum – but Veterans Can... is different.

It works along similar lines to a fan-owned football club and members will contribute to the way the community is run.

What will Veterans Can... do that others don’t?

Veterans Can… empowers the global veteran community by providing access to an innovative platform that amplifies your voice, enabling you to connect with others, pay it forward and do good.

Members decide what the Veterans Can… community does and together we can celebrate the fact that more veterans were made by - not broken by - their time in the military.

How much does membership cost?

We ask £60* for an annual donation to cover membership. This not only means you’ll be part of a strong, global community keen to do good for, and with, fellow veterans, but it also includes:

  • your Veterans Can... Have A Say coin
  • your Veterans Can... Pay It Forward token
  • Veterans Can... community app registration
  • preferred rates on Veterans Can... partner products
  • the chance to be part of the Veterans Can... Deliver project
  • early (and free) access to a variety of profile or fundraising events.


*Other currencies can be used.

How will the funds be used?

We wish to be fully transparent and openly commit to at least 70% of income being reinvested back into initiatives the Veterans Can... community deem important.

Approximately 30% will be used to run the CIC, which includes set up costs, membership packs, website and app maintenance plus basic business costs.

Each member of the Veterans Can... community will Have A Say and will therefore be able to be part of the decision making process to evaluate and determine the projects our community will support under the banner “Veterans Can... Deliver."

Why is Veterans Can... a CIC?

A Community Interest Company (CIC) is a particular type of limited company that exists to benefit the community rather than shareholders.

Regulated by the CIC Regulator, Veterans Can... is not a charity and the nature, mission and purpose of our organisation lends itself to being established as a CIC, with any profit being reinvested into the company.

Where is Veterans Can... based?

Veterans Can... is not a hub, a drop-in or a centre of any kind. The Veterans Can... community is a virtual one but with real and tangible outcomes.

The community will meet periodically for live or online events that support the mission or our three pillars of Connection, Community and Celebration.

What projects will Veterans Can... be supporting?

Veterans Can... will support projects or initiatives members of our community deem to be important - all voted on by our members in a transparent and diligent manner.

Veterans Can... Deliver is the primary means of supporting veteran-led or veteran-focused initiatives around the world.

In addition to this, where support or finances allow, events to raise the profile of life after the military and celebrate the successes that come with it will be organised and hosted by members of the Veterans Can... community.

Do you have to be a member to access the community?

Yes, you need to join to be a part of the community and have a say in what we do. We’re a member-driven community and that’s really important to our mission.

How do we contact Veterans Can...?

You can contact us though our website or any of our social channels.


We’re 100% transparent about how we use your donations

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